经常有同学在使用chegg过程中因为在学校电脑上登录或多设备使用同一个chegg账户导致账户被锁。同时会收到chegg网站发来的警告⚠️
| Hello, |
| We have identified that this account may be violating our Terms of Use due to shared account information. As a result, we have deactivated the Chegg Study subscription associated with this email address. |
| We are currently reviewing the account and will respond back to you via email within 48 hours with a final decision. |
| Please know that we will continue to monitor any accounts created to ensure that they are not violating our Terms of Use. If we see that the account is being used by others, it will likely be deactivated permanently. |
| You can let those who may have your account information know that they can sign up for their own Chegg Study subscription at www.chegg.com/study to continue getting the study help they need. |
| If you believe this action has been taken in error, please visit this FAQ for more information. |
| The Chegg Team |
你好，
我们发现由于共享帐户信息，该帐户可能违反了我们的使用条款。结果，我们已取消了与此电子邮件地址关联的Chegg Study订阅。
我们目前正在审核该帐户，并将在48小时内通过电子邮件回复您，并做出最终决定。
请注意，我们将继续监视所有创建的帐户，以确保它们不违反我们的使用条款。如果我们发现该帐户正在被其他人使用，则可能会永久停用该帐户。
您可以让可能拥有您的帐户信息的人知道，他们可以在www.chegg.com/study上注册自己的Chegg Study订阅，以继续获得他们所需的研究帮助。
如果您认为此操作有误，请访问此常见问题解答以获取更多信息。
chegg团队
遇到这种情况，小伙伴大可不必慌张，只需要静心等待48小时，chegg系统就会帮你解封哦
Regarding your Suspended Chegg Account
| Hello, |
| We have completed our investigation and in our mission to help you with your studies, we would like to give you the opportunity to use the service as intended by reinstating your account. |
Please follow the steps below to access your account:
|
| Please know that we will continue to monitor your account to ensure that it is not violating our Terms of Use. If we see that the account is being used by others, it will likely be deactivated permanently. |
| You can let those who may have your account information know that they can sign up for their own Chegg Study subscription at www.chegg.com/study to continue getting the study help they need. |
| The Chegg Team |
| We can be reached at 1-844-434-6881 anytime between 5am-6pm PST Monday - Friday & 9am-5:30pm PST Saturday - Sunday |
你好，
我们已经完成了调查，我们的使命是帮助您进行学习，我们希望通过恢复您的帐户来使您有机会按预期使用服务。
请按照以下步骤访问您的帐户：
前往www.chegg.com/study
搜索您想要查看的解决方案
选择您要查看的解决方案
可能会显示一个弹出窗口以重置密码
重置密码后，使用显示的窗口，您将拥有对帐户的完全访问权限。
请注意，我们将继续监视您的帐户，以确保它不违反我们的使用条款。如果我们发现该帐户正在被其他人使用，则可能会永久停用该帐户。
您可以让可能拥有您的帐户信息的人知道，他们可以在www.chegg.com/study上注册自己的Chegg Study订阅，以继续获得他们所需的研究帮助。
雪格队
在周一至周五的太平洋标准时间（PST）上午5点至下午6点和周六-周日的太平洋标准时间上午9点至下午5:30之间的任何时间，均可通过1-844-434-6881与我们联系
通知情况下48小时以后再试就可以正常使用chegg查题了，如果您在此期间需要使用临时chegg账户应急，可联系本站微信客服bbwxnly日租chegg会员
